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INFORMATION FOR THE CUSTOMERS OF BULSTRAD VIENNA INSURANCE GROUP Plc IN RELATION TO THE NATURAL DISASTER ON 08.07.2014 IN THE TERRITORY OF THE CITY OF SOFIA


DEAR CUSTOMERS,


For your facilitated servicing with regard to Casco insurances, in view of the extraordinary situation:

 
IT IS NOT NECESSARY to comply with the 3-day term for registration of a claim, in accordance with the General Terms of Casco insurances. THE TERM FOR CLAIM REGISTRATION is extended by 31.07.2014.


IF YOU HAVE TO TRAVEL, AS WELL AS IN ORDER TO AVOID THE HEAVY INFLOW IN THE CITY OF SOFIA, YOU CAN SUBMIT YOUR CLAIM AT A CONVENIENT TO YOU CUSTOMER CENTER FOR CLAIMS’ REGISTRATION AND HANDLING IN THE TERRITORY OF THE COUNTRY WITHIN THE EXTENDED TERM.

 
The two customer centers on the territory of the city of Sofia for claims’ registration and handling will operate with PROLONGED WORK TIME, including also during the weekends, as follows:


MONDAY THROUGH FRIDAY       from 08.00 hrs to 19.30 hrs

SATURDAY AND SUNDAY             from 09.00 hrs to 17.00 hrs


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