Claims assistance

You can check the status of a claim filed under insurance with us at the link here.

In order to receive this information, you need to enter the following data:

Claim number

Claim date

You can also receive information about the claim status by calling our Contact Center at 0800 11 111, and after you provide the vehicle registration number or the policy number, your specific inquiry will be answered or you will be referred to a customer service center for further information.

Please contact us if you have any questions.

Bilateral Traffic Accident Report

Requests for payment of insurance indemnity under Motor Insurance

Claim Form for material damage under Casco insurance or Third Party Motor Liability insurance

Claim Form for MTPL insurance in case of bodily injuries due to a traffic accident

Claim Form for MTPL insurance in case of death due to a traffic accident

Claim Form for Personal Accident Insurance of Passengers in the Motor Vehicle or Personal Accident Insurance of Passengers in the Public Transport

Claim Requests under General Insurance

Claim Form for Personal Accident and Sickness Insurance

Claim Form for Travel Assistance Abroad and for Medical Expenses insurance

Documents necessary for payment of insurance indemnity – Property Insurance

Notification of an insurance event

Joint statement of findings

Necessary documents related to the occurrence

Claim Form

Claim Form for Comprehensive insurance policy “Owners/Tenants of Commercial Sites/Offices” or “Properties”