Mission, Vision, Values

Mission, Vision, Values

BULSTRAD is part of VIENNA INSURANCE GROUP, a company with almost 200 years of history and more than 25,000 employees in about 50 insurance companies, situated in 30 countries. No matter where the individual person stands within the Group, we share common principles, mission and values across all management levels and functions.

VIENNA INSURANCE GROUP is a benchmark for trust and protection for customers and employees.



As a company, we have adopted a sustainable business strategy to attract and retain customers, partners and employees.

We strive to be the first choice for our clients who see in BULSTRAD a stable and reliable partner. This enables us to strengthen our position as a leader in the Bulgarian insurance market.

We protect the values that matter to our customers, by providing to them safety, stability and reliability.



Our mission is to be a symbol of stability and competence in the field of insurance and risk protection. We put our customers first. We use our experience, know-how and diversity to offer the customers the most suitable insurance products at good prices and with a high quality of service.



We create value through our shared values and diversity based on our experience, acquired over nearly 200 years and expanded daily by over 25,000 employees in 25 countries. We manage the risks and our resources carefully and sustainably. We keep our promises for the benefit of our clients, shareholders, and society, because the protection of the values that matter to our customer is a responsibility for us.



To continue developing and to offer more security and protection to our customers, enabling them to lead a better and safer life: Protecting what matters!