Insurance product specifically designed for authorized holders of debit and credit cards issued by Eurobank Bulgaria AD, with primary insurance cover for travel abroad.
If you are a holder of a MASTERCARD GOLD debit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation due to an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Legal expenses abroad as a result of a traffic accident
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a MASTERCARD WORLD debit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Legal expenses abroad as a result of a traffic accident
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
- Funeral costs, in case of death as a result of an accident abroad
- Total loss of property as a result of burglary or vandalism, or total or partial loss of property as a result of fire, natural perils or vandalism, in case the property was purchased with the bank card during the insurance period, on the territory of the Republic of Bulgaria
- Burglary theft or loss of luggage
- Flight delay
- Missed flight due to a connecting flight delay
- Delay of checked-in luggage
- Loss of checked-in luggage
- Costs of an organized trip of a family member to attend the insured person during hospitalization abroad
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a VISA CLASSIC or MASTERCARD STANDARD credit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
- Burglary theft or loss of luggage
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a VISA GOLD or MASTERCARD WORLD credit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Cost of vehicle repatriation as a result of a traffic accident in the Republic of Bulgaria
- Funeral costs, in case of death as a result of an accident abroad
- Burglary theft or loss of luggage
- Loss of checked-in luggage
- Costs of an organized trip of a family member to attend the insured person during hospitalization abroad
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a VISA PREMIUM or MASTERCARD WORLD PREMIUM credit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Legal expenses abroad as a result of a traffic accident
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
- Funeral costs, in case of death as a result of an accident abroad
- Total loss of property as a result of burglary or vandalism, or total or partial loss of property as a result of fire, natural perils or vandalism, in case the property was purchased with the bank card during the insurance period, on the territory of the Republic of Bulgaria
- Burglary theft or loss of luggage
- Delay of a regular flight
- Missed flight due to a connecting flight delay
- Delay of checked-in luggage
- Loss of checked-in luggage
- Costs of an organized trip of a family member to attend the insured person during hospitalization abroad
- Medical expenses due to aggravation of a chronic illness
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a MASTERCARD UNIVERSE credit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Legal expenses abroad as a result of a traffic accident
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
- Funeral costs, in case of death as a result of an accident abroad
- Total loss of property as a result of burglary or vandalism, or total or partial loss of property as a result of fire, natural perils or vandalism, in case the property was purchased with the bank card during the insurance period, on the territory of the Republic of Bulgaria
- Burglary theft or loss of luggage
- Delay of a regular flight
- Missed flight due to a connecting flight delay
- Delay of checked-in luggage
- Loss of checked-in luggage
- Costs of an organized trip of a family member to attend the insured person during hospitalization abroad
- Medical expenses due to aggravation of a chronic illness
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
If you are a holder of a VISA BUSINESS or MASTERCARD BUSINESS credit card issued by Eurobank Bulgaria AD, you can use the insurance cover for “travel assistance abroad” provided by Bulstrad Vienna Insurance Group, in accordance with the conditions of Bulstrad Travel Package insurance and the Special Conditions for authorized holders of bank cards issued by Eurobank Bulgaria AD.
The coverage provided with your card includes:
- Medical expenses abroad as a result of an accident
- Death or permanent disablement as a result of an accident abroad
- Expenses for emergency dental care abroad
- Cost of medical transport and repatriation as a result of an accident, including transportation to a healthcare facility and repatriation to the Republic of Bulgaria
- Cost of vehicle repatriation to the Republic of Bulgaria as a result of a traffic accident
- Funeral costs, in case of death as a result of an accident abroad
- Burglary theft or loss of luggage
- Loss of checked-in luggage
Important! The activation of your coverage is subject to specific conditions.
For more information about the coverage and its activation, please refer to the insurance certificate, which describes in detail the coverage provided by your card.
Useful information
If you are a client of Eurobank Bulgaria AD and hold a debit or credit card from the bank, you are insured by Bulstrad Vienna Insurance Group under Bulstrad Travel Package insurance, in accordance with the General and Special Conditions of the insurance. The coverage provided to you depends on the type of bank card. Details can be found in the CERTIFICATES of insurance cover for the following cards:
Debit card MASTERCARD GOLD or MASTERCARD WORLD
Credit card VISA BUSINESS or MASTERCARD BUSINESS
Credit card VISA PREMIUM or MASTERCARD WORLD PREMIUM
Credit card VISA CLASSIC, MASTERCARD STANDARD, VISA GOLD or MASTERCARD WORLD
Credit card MASTERCARD UNIVERSE
In case of an insured event, please contact at your earliest convenience the 24/7 call center of the assistance company Global Services Bulgaria, by phone at: +359 2 8197 197 or email: assistance@globalservices.bg,
in order to notify the assistance coordinators, in Bulgarian or in English, about the incident and the kind of assistance you need. If you are unable to call personally, this can be done by a family member or a close person, lawyer, medical professional, or by the medical facility where you are receiving assistance.
Please make sure to provide your full name, personal identification number and a telephone number for contact.
- Be prepared to provide the information requested by the Assistance Company (bank card number: the first 6 and the last 4 digits of the card number, information about the occurrence, etc.).
- Please keep all original copies of documents that serve as evidence of the occurrence.
For more information, see the documents bellow:
Information document regarding insured events
Request for payment of insurance indemnity - template

Български










