Bulstrad attains ISO 9001 certificate

BULSTRAD VIENNA INSURANCE GROUP has undergone successful certification assessment and has attained the accredited ISO 9001:2015 certificate for quality management. The certification was carried out by the multinational company RINA, a globally recognized authority in the field of certification, testing and classification.

The ISO 9001:2015 certificate represents a validation that the management quality system of BULSTAD meets the highest international standards. The certificate covers all key processes in the activity of the company, from development of insurance products and servicing of customers, to handling of insurance claims and reinsurance.

“Receiving the ISO 9001:2015 certificate is a further confirmation of our continued commitment to quality, efficiency and the highest level of service to our customers," Tsanko Krastev, Director of Marking, PR and Procurement, stated.

“BULSTRAD VIENNA INSURANCE GROUP has demonstrated exceptional commitment in the implementation of the quality control system required under the ISO 9001 standard,” Kalin Panev, head of RINA in Bulgaria, commented. “The audit has shown that the processes at the company are well defined, focused on the needs of the customers and supportive of the strategy of growth and continuous improvement. The certificate represents a deserved recognition of the efforts of Bulstrad at providing high quality insurance services on the Bulgarian market.”

With this successful ISO 9001 certification, BULSTRAD VIENNA INSURANCE GROUP reaffirms its commitment to sustainable development, high standards of work and continuous elaboration of the processes, placing customers and quality at the center of its strategy.