For the assistance of all persons with Bulstrad insurance who have been affected by the extreme weather conditions – heavy rainfall and floods across the country, especially in Burgas region, during the period of 3-5 october 2025 TO ENSURE MAXIMUM CONVENIENCE AND FLEXIBILITY FOR OUR CLIENTS, THE DEADLINE FOR REGISTRATION OF CLAIMS RELATED TO THIS EVENT IS EXTENDED UNTIL 7 NOVEMBER 2025
Clients of BULSTRAD who have incurred damages due to the torrential rains and floods occurring during 3-5 October 2025 may file a claim in the following ways:
1. Online through the company website: https://www.bulstrad.bg/pri-shteta
2. Online through the Bready app: https://www.bulstrad.bg/mobilno-prilozhenie-bulstrad-ready
3. At a Self-service kiosk: only for Casco insurance claims, at the customer service centers in Sofia, Plovdiv, Burgas and Varna
4. At the following offices in Burgas region:
- BURGAS GENERAL AGENCY
Baba Ganka 4 Sq., 8000 Burgas
056/877 006, 0888 575 789
Working hours: Monday - Friday: 09:00 - 17:30
- VIG SERVICES BULGARIA EOOD
Izgrev res. district, 8000 Burgas
0884 494 011; 056/522 214; 0885 304 993
Working hours: Monday - Friday: 09:00 - 17:30
- SLAVEYKOV OFFICE
Slaveykov complex, bl. 107, 8000 Burgas
056/583 -220, 0885 301 748
Working hours: Monday - Friday: 09:00 - 17:30
- POMORIE OFFICE
9 Tsar Asen St., 8200 Pomorie
0885 304 930, 0596 22 337
Working hours: Monday - Friday: 09:00 - 17:30
- SOZOPOL OFFICE
7 Yani Popov St., 8130 Sozopol
0885 304 940, 0550 23 051
Working hours: Monday - Friday: 09:00 - 17:30
Claims may also be submitted at all insurance claim centers of ZEAD Bulstrad Vienna Group across the country.