Български
If you are a client of Eurobank Bulgaria AD and hold a debit or credit card from the bank, you are insured by Bulstrad Vienna Insurance Group under Bulstrad Travel Package insurance, in accordance with the General and Special Conditions of the insurance. The coverage provided to you depends on the type of bank card. Details can be found in the CERTIFICATES of insurance cover for the following cards:
Debit card MASTERCARD GOLD or MASTERCARD WORLD Credit card VISA BUSINESS or MASTERCARD BUSINESS Credit card VISA PREMIUM or MASTERCARD WORLD PREMIUM Credit card VISA CLASSIC, MASTERCARD STANDARD, VISA GOLD or MASTERCARD WORLD Credit card MASTERCARD UNIVERSE
Виж сертификат
Useful information
If you are a client of Eurobank Bulgaria AD and hold a debit or credit card from the bank, you are insured by Bulstrad Vienna Insurance Group under Bulstrad Travel Package insurance, in accordance with the General and Special Conditions of the insurance. The coverage provided to you depends on the type of bank card. Details can be found in the CERTIFICATES of insurance cover for the following cards:
Debit card MASTERCARD GOLD or MASTERCARD WORLD Credit card VISA BUSINESS or MASTERCARD BUSINESS Credit card VISA PREMIUM or MASTERCARD WORLD PREMIUM Credit card VISA CLASSIC, MASTERCARD STANDARD, VISA GOLD or MASTERCARD WORLD Credit card MASTERCARD UNIVERSE
In case of an insured event, please contact at your earliest convenience the 24/7 call center of the assistance company Global Services Bulgaria, by phone at: +359 2 8197 197 or email: assistance@globalservices.bg,
in order to notify the assistance coordinators, in Bulgarian or in English, about the incident and the kind of assistance you need. If you are unable to call personally, this can be done by a family member or a close person, lawyer, medical professional, or by the medical facility where you are receiving assistance.
Please make sure to provide your full name, personal identification number and a telephone number for contact.
- Be prepared to provide the information requested by the Assistance Company (bank card number: the first 6 and the last 4 digits of the card number, information about the occurrence, etc.).
- Please keep all original copies of documents that serve as evidence of the occurrence.
For more information, see the documents bellow:
Information document regarding insured events Request for payment of insurance indemnity - template